IP Desktop Softphone
For remote or mobile employees who are not always in a physical office, but need the functionality of a phone connected to a corporate network, a softphone application is the perfect solution.
Modelled after the Alcatel-Lucent 8068 Premium DeskPhone, the Alcatel-Lucent IP Desktop Softphone is a software application with an interface just like a business phone. The app can be installed in minutes on a computer (PC or Mac), tablet or smartphone (running on Android). Just connect to the internet via a corporate virtual private network (VPN) connection and you’ll be able to make and receive phone calls as if you’re part of the corporate telephony network.
- Get all the features of your office desk phone on a computer, smartphone or tablet
- Access the corporate telephony network remotely: make and receive calls anywhere
- Make long-distance calls at a fraction of the cost
- Suitable for business users and contact center agents
- Runs on both on the Alcatel-Lucent OpenTouch Suite for MLE (OmniPCX Enterprise) and OpenTouch Suite for SMB (OXO Connect)
- Off-site connection wherever the user can connect to the company’s IP network via VPN (Ethernet, Wi-Fi, 3G/4G cellular)
- Available using Microsoft Windows, Apple macOS and Android
- Available for download from the Google Play for Android devices
Fast onboarding
Because the app works like a desk phone, new staff or temporary workers understand it quickly.
Cost-saving
Reduce the cost of fixed telephone lines and long-distance calls; ideal for remote workers or employees who travel often.
Greater responsiveness
Mobile employees can respond faster as calls, messages and voicemail appear directly on their mobile device.
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